Medical Receptionist
- Medical Receptionist Responsibilities
-
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors and patients.
- Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs.
- Answer all phone calls in a professional and courteous manner.
- Perform all duties within HIPAA regulations.
- Maintain confidentiality of all doctor, staff and patient information.
- Schedule appointments between doctors and patients.
- Liaise between medical departments with discretion and professionalism Adhere to policy and procedures during all activates.
- Assist with admissions/treatment as per agreed protocols.
- Ensure that stock levels are adequate and orders are made timely.
- Communicate medical results to patients under clinical supervision.
- Complete accurate documentation of patient visits.
- Medical Receptionist Requirements
-
- Bachelors degree (advantageous).
- Administration certification (essential).
- 2 years of experience at a healthcare facility in a Medical Receptionist role (essential).
- Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding (highly advantageous).
- Innovative thinker with strong conceptual and problem-solving skills.
- Meticulous attention to detail with the ability to multi-task.
- Strong organizational, administrative and planning skills.
- Ability to work under pressure and react effectively to emergency situations.
- Ability to use discretion while working with sensitive information.
- Excellent documentation, communication and IT skills.
- Passionate about healthcare excellence.
0
