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Medical Receptionist

  • Medical Receptionist Responsibilities
    • Greet and attend to patients in person and over the phone.
    • Professionally assist doctors, staff, visitors and patients.
    • Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs.
    • Answer all phone calls in a professional and courteous manner.
    • Perform all duties within HIPAA regulations.
    • Maintain confidentiality of all doctor, staff and patient information.
    • Schedule appointments between doctors and patients.
    • Liaise between medical departments with discretion and professionalism Adhere to policy and procedures during all activates.
    • Assist with admissions/treatment as per agreed protocols.
    • Ensure that stock levels are adequate and orders are made timely.
    • Communicate medical results to patients under clinical supervision.
    • Complete accurate documentation of patient visits.
  • Medical Receptionist Requirements
    • Bachelors degree (advantageous).
    • Administration certification (essential).
    • 2 years of experience at a healthcare facility in a Medical Receptionist role (essential).
    • Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding (highly advantageous).
    • Innovative thinker with strong conceptual and problem-solving skills.
    • Meticulous attention to detail with the ability to multi-task.
    • Strong organizational, administrative and planning skills.
    • Ability to work under pressure and react effectively to emergency situations.
    • Ability to use discretion while working with sensitive information.
    • Excellent documentation, communication and IT skills.
    • Passionate about healthcare excellence.

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